Privacy Policy

1. Information We Collect

a. Personal Information

• Name, phone number, and email address
• User credentials for authentication
• Location data (if enabled) for property mapping

b. Device and Log Information

• Device type, operating system, and unique identifiers
• Crash logs and usage statistics

c. Uploaded Content

• Property images, documents, and notes uploaded by users

2. How We Use Your Information

• Provide and improve the app’s functionality
• Facilitate communication with clients and other agents
• Manage user accounts and preferences
• Monitor and enhance performance and security

3. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information:

• With service providers who help maintain and operate the app
• When required by law or in response to legal requests
• To protect the rights, property, or safety of our users and others

4. Data Security

We use industry-standard security measures to protect your personal data. However, no method of transmission over the internet or mobile network is 100% secure.

5. Your Rights

You can:

• Access, update, or delete your personal information
• Opt out of certain permissions (e.g., location access) through device settings

For assistance, contact us at info@tivoox.com.

6. Third-Party Services

The app may include links or integrations with third-party services (e.g., maps, messaging). We are not responsible for the privacy practices of these services.

7. Children’s Privacy

This app is not intended for children under the age of 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the app, and continued use indicates acceptance of the updated terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Email: info@tivoox.com
Phone: +974-55654175